Low-Income Monthly Transit Pass

$41.50/month  

• The Calgary Transit Low-Income Monthly Transit Pass is available to Calgarians with income lower than 75% of the Low Income Cut Off set by the Federal Government (see box below).
   

• The Low-Income Monthly Transit Pass is valid on all regular Calgary Transit and Access Calgary Shared Ride Services and Special Services.  

ELIGIBILITY REQUIREMENTS

You must:

• live in Calgary at time of application or renewal and present proof of mailing address (ie: Utility Bill).
   
• be 18 years old or older.
   
• provide photo identification for person applying and a photocopy for each family member listed on your application over 18 years old age.
   
• have a family household* income lower than the amount in the chart below.
  
  

* Family Unit – Includes all occupants at one address who are related by blood, marriage or adoption. It also includes couples living together in common-law relationships.  

** Total Before Tax (Gross) Income shown on line 150 on the Canada Customs and Revenue Agency "Notice of Assessment" or "Notice of Reassessment" form.

Source:  http://www.statcan.gc.ca/pub/75f0002m/2010005/tbl/tbl02-eng.htm

ACCEPTED PROOF OF LOW INCOME

• The ONLY accepted proof of income is your 2009 Canada Customs and Revenue Agency "Notice of Assessment" or "Notice of Reassessment" form provided after your annual tax return is filed. Call Revenue Canada at 1-800-959-8281 for more information.

• NOTE:  Tax returns will not be accepted.
   
• You must provide the 2009 "Notice of Assessment" or “Notice of Reassessment” for every family member 18 years old and over that live with you at your household address provided.
   
• If you have children, you must show their Alberta Health Care card.
   

AISH RECIPIENTS

Provide your most recent AISH Health Benefits stub that includes the "X" classification at the start of your recipient card number. If you receive AISH, but do not qualify for the Health Benefits, please provide a current copy of a letter from the Alberta Government, Seniors and Community Supports, stating the applicant is a qualified recipient of AISH benefits.

REGISTRATION REQUIREMENTS

STEP 1 – Application Process

• Complete the application form.
   
• Application forms can be picked up:
   

  • by visiting the Calgary Transit Customer Service Centre located at 224 - 7 Avenue SW. Hours are10 a.m. to 5:30 p.m. Monday through Friday.

  • by visiting Village Square or Southland Leisure Centres, City Cashiers, or by calling 262-1000 to have one mailed to you.

  • or obtained by printing a copy of the form (see below)
     

• Application submission and approval is ONLY available at the Calgary Transit Customer Service Centre.  Either you, your legal guardian or trustee must bring the completed application form, original required documents, and photo identification to:

• If you are currently registered with Access Calgary, you may submit your application form and required documents by mail to:

• If your application is approved, dependants 18 years and over that live with you and are listed on your application form will also be approved.
   
• If the person applying is an AISH recipient and the Health Benefits card has the “X” classification, all dependants listed on the card who are 18 years or older will also be approved.

Information Sheet and Application Form

Low-Income-Transit-Pass-Application.pdf   (94 KB)

You will need to re-apply annually because your income can change each year, for the Low Income Monthly Transit Pass by August 2010.

NOTE: Individuals on AISH do not have to re-apply.

STEP 2 – Monthly Pass Purchase

• Once you are approved, bring your confirmation letter and photo identification to one of the designated Low-Income Monthly Transit Pass sales locations (see below).
   
• Only the approved applicant or their pre-approved designate listed on the application form may purchase the pass.
   
• Passes are available up to 15 days prior to the beginning of the month.
   
• The person designated to purchase the pass for the applicant must provide current photo identification in order to receive the pass.
   
•  Applicants currently registered with Access Calgary may submit payment (cheque or money order made payable to The City of Calgary) via mail and their pass will be mailed to them.

Monthly passes will not be sold to anyone other than the approved applicant or their pre-approved designate. 

Conditions of Use

• The Low-Income Monthly Transit Pass is for the registered applicant only.  It can not be used or shared by anyone else.
• If you misuse the Low-Income Monthly Transit pass, you may be fined under the Transit By-Law 4M81 and will not be able to buy a Low Income Monthly Transit pass in the future.
• Access Calgary customers can use the pass for shared-ride services.
• Your name and registration number must be written on the back of the pass.
• You must carry your pass and photo identification with you at all times when using Calgary Transit.
• You may use the Low-Income Monthly Transit Pass on all Calgary Transit public services.
• Calgary Transit is not responsible for lost or stolen passes.
• For more information, call 262-1000

City of Calgary - Transportation Department - Calgary Transit
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